Let`s work together - some few important details:
We have more than 23 years of experience in the support and shipping of products for our customers. Actually we have an increased demand from customers from abroad, the following must be clarified in advance so that you and we save our time:
- We ship within the EU and EFTA. For shipment in other countries please contact us.
- We act according to our terms and conditions. We cannot sign contracts according to which we act according to your terms and conditions.
- Shipping charges are based on the value of the goods and the country it is shipped to.
- Orders that have to be sent in large numbers to individual addresses are charged with an additional project fee, this depends on the effort.
- We send our goods directly from the distribution.
- Shipments are sent by the logistic company GLS or DHL Express.
Projects with a very high number of pieces are excluded from this rule, please contact us separately.
For Apple products please note
- All Apple devices are only available with a German power supply and the appropriate voltage. For other countries we can use Apple World Traveler Kit.
- Keyboard configurations are identical to those available from Apple. (see below - Apple Keyboard Layouts)
- We offer ABM/ASM/DEP for MDM bookings free of charge, please let us know the organization number.
- Please note that we are only allowed to book DEP on your own account, sale of DEP-able products to third parties is not permitted.
Export to countries with overseas shipping
Shipments are not always trackable online when they are shipped.
Legal regulations for the transport of lithium-ion and lithium-metal batteries (e.g. in smartphones and tablets):
- Air freight: the annually published Dangerous Goods Regulations (DGR) of IATA apply. For transport companies, it provides the Lithium Battery Shipping Regulations (LBSR). In addition, there are the sometimes even stricter regulations of individual states or airlines.
- Sea freight: The International Maritime Organization (IMO) is responsible. It draws up the IMDG Code (International Maritime Dangerous Goods Code).
- For road, rail and inland waterway transport, other rules apply which must be observed per country and region.
Export to overseas requires customs clearance and possible fees.
Payment - Terms and conditions
- Since our credit insurance is not liable for customers outside Germany, all orders for companies located outside Germany must be paid in advance.
- Payment must be made after receipt of the order confirmation. Payment is only possible via bank transfer, we cannot accept credit cards or other payment services.
- Please note that bank transfers from abroad may be subject to fees, which you must check and pay along with the transfer if necessary. Other deductions must otherwise be transferred subsequently.
If you agree to these terms. Please send us requests for quotations to hello@denkform.net
- To verify your identity, we need the DUNS number of your company. Please send the number to us with the URL (Uniform Resource Locator) of your website.
- If your company is located in Europe, then we need your VAT number for the transaction.
- Please let us know the quantity, product number, invoice and delivery address.
- We need VAT# from every delivery address
We will send you an offer immediately.
Kind regards
the sales-team from denkform
We deliver to 32 countries in Europe
We can deliver devices in different keyboard layouts
(If there is no keyboard layout from the manufacturer, we can supply keyboard stickers)
