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+49 611 711857-0
hallo@denkform.net
Zanggasse 6
65719 Hofheim am Taunus
Monday to Friday 8:30–13:30 and 14:30–17:00 (Friday until 15:30)
Efficient business telephony with STARFACE
Efficient communication with STARFACE – the flexible telephone system for your company. As a hardware, virtual solution or cloud service, STARFACE combines IP telephony, unified communications and mobile working in one intuitive platform.
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STARFACE – The convenient telephone system for Mac & Windows
STARFACE offers a powerful, flexible and intuitive phone system with native clients for Mac and Windows – a clear advantage over many competitors that support macOS only half-heartedly. iPhone and Android devices can be integrated as full extensions via app or iFMC, so employees can be reached under the same direct dial in the office, when working from home and on the move.
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More than just a telephone system – your communication hub
STARFACE unifies telephony, unified communications, fax and video conferencing in a single platform – no separate tools required. Full All-IP support ensures the system keeps running smoothly after the phase-out of analogue lines.
- Flexible operating models – appliance, virtual machine or cloud
- Seamless integration into existing IT environments
- Optimised accessibility through unified communications
- Simple management via an intuitive web interface
- Expandable functions for individual requirements
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Licensing & Deployment
STARFACE comes in three deployment models: as a hardware appliance for maximum control, as a VM Edition for organisations with their own server infrastructure, and as a cloud variant requiring no on-premises hardware. With STARFACE Flip, organisations can switch between models at any time – without data loss or reinstallation. Denkform advises you on which model fits your IT strategy and budget.
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Consulting & Support
Our certified STARFACE technicians guide you from initial consultation through to commissioning – on-site or remotely. During ongoing operations, we are available for updates, expansions and fast troubleshooting.
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Expansion & integration
STARFACE connects to CRM and ERP systems such as Salesforce, Microsoft Dynamics or SAP via open interfaces – incoming calls are automatically matched to customer records. Door intercom systems, fax servers and DECT systems can also be integrated directly.
- CTI integration – connection to CRM & ERP systems
- Advanced telephony features – voicemail, call routing, conferencing
- Modular scalability – grows with your business
- Integration of door intercoms & fax servers
- Mobile integration via iFMC & app support
Frequently asked questions
How does the integration with existing CRM and ERP systems work?
STARFACE offers CTI integration (Computer Telephony Integration) and a TAPI interface that enables a connection to common CRM and ERP systems such as Salesforce, Microsoft Dynamics or SAP. This links incoming calls with customer data so that your employees can see relevant information directly and work efficiently.
What advantages does STARFACE offer for companies working from home?
STARFACE enables your employees to work from anywhere – whether in the office, at home or on the move. Thanks to iFMC (Integrated Fixed Mobile Convergence), smartphones can be used as extensions. In addition, softphone clients for Windows, macOS, iOS and Android are available. This keeps all employees seamlessly integrated into corporate communication.
Can STARFACE be used in several locations?
Yes! STARFACE is ideal for companies with multiple locations. The cloud and VM solutions allow companies to use a central telephone system for all locations. Cross-location phone numbers, conference calls and shared address books are also possible.
What security functions does STARFACE offer?
STARFACE relies on modern security standards to protect your telephony from attacks and data loss:
- Encrypted VoIP communication (SRTP & TLS)
- Firewall integration & VPN support
- Secure authentication & user rights management
- Automatic software updates for continuous security
- Separate systems in the cloud to protect client data
How does support and maintenance work?
Our certified STARFACE technicians accompany you from the initial consultation through to commissioning. Afterwards, you benefit from:
- Regular software updates & security patches
- Remote support for fast troubleshooting
- Personal advice from STARFACE experts
- Detailed instructions for easy administration
- Individual maintenance contracts for maximum reliability
Can I buy STARFACE 365 (subscription model) after it expires?
No, STARFACE 365 is a rental model. Once the contract term has expired, the system cannot be purchased, but only extended or booked again.
How flexible are the STARFACE licence models?
STARFACE offers three operating models:
- STARFACE Appliance – Local hardware telephone system for maximum control
- STARFACE VM Edition – Virtual solution for companies with their own IT infrastructure
- STARFACE Cloud – Maintenance-free solution with maximum scalability
With STARFACE Flip, companies can switch flexibly between these operating modes.
Which devices are compatible with STARFACE?
STARFACE supports a wide range of IP telephones, DECT systems, headsets and conference telephones. Existing end devices, door intercom systems and fax machines can also be integrated.
